*If you’ve purchesed your hearing aid through Ontario Hearing Centers please contact us first. We will contact the manufacturer if necessary.
When Should I Repair a Hearing Aid?
Hearing aids may be small, but they’re comprised of many tiny parts that allow them to enhance their user’s quality of life. When you experience any trouble with your hearing aid, your initial reaction may be to panic and seek out a repair service. However, there are a few standard troubleshooting steps you should take before paying for a repair.
First, make sure your hearing aid is on and that the volume is turned up to the appropriate level. If it isn’t turning on, check to see if the battery may be your problem, as this is the most common cause of a faulty hearing aid. Beyond that, do a quick inspection to see if any part of your hearing aid is visibly dirty or clogged with earwax.
If you’ve tried all of the above to no avail, you may need a professional repair.
Who Performs Repairs?
Some types of repairs can be done by your hearing practitioner. This solution is ideal because it saves you the trouble of shipping your device back to the manufacturer for repairs. However, being able to fix hearing aids on a very detailed level isn’t always possible for a hearing care specialist. There are cases in which you’ll have to have them done by the manufacturer.
If your hearing aid does have to be sent to the manufacturer, your hearing specialist can help you to understand how long the repairs might take. They will help you understand what additional costs may be involved and if you can get fitted with a substitute hearing aid while your primary one is being fixed.
Do Repairs Cost Money?
Although the price you pay for a hearing aid is well worth the enhanced quality of life that they bring, they’re certainly not cheap. As a result, repairs can also get quite expensive if your hearing aid is damaged and no longer under warranty.
On average, a hearing aid should come with a one or two-year warranty that covers broken pieces and even one full replacement. Beyond that warranty, repairs become much more expensive, especially for custom-fitted devices. If you have a more expensive device, you should consider having it ensured if it becomes damaged or unusable.
Naturally, minor repairs like replacing the tubing or deep cleaning aren’t nearly as expensive as electronic and cosmetic repairs. Those pricier services can run anywhere from $300 up to $600.
Where to Get Hearing Aids Bought Online Repaired
If you have a hearing care specialist, they can usually assist with basic troubleshooting and minor repairs. You also have the option of sending it directly to the manufacturer of your particular model, as they will have the most experience with repairing their products.
Overall, it’s best only to purchase a hearing aid once you’ve consulted with your hearing care professional. Though the convenience of online buying can be tempting, it can make the process of fitting and repairing your hearing aid more complicated in the long run.